If you’ve recently had your car serviced at Firestone Complete Auto Care, your feedback could win you a $50 Firestone gift card. Firestone invites customers across the United States to share their experience via the FirestoneSurvey at www.firestonesurvey.com.
By taking a few minutes to answer a short online survey, you not only help Firestone improve their service but also get a chance to enter their monthly sweepstakes. In this guide, you’ll learn everything you need to know — from eligibility and rules to step-by-step participation instructions.
Purpose of the Firestone Survey
The Firestone Complete Auto Care Guest Satisfaction Survey is designed to collect honest feedback from customers about their recent visit to one of Firestone’s many locations across the United States.
Firestone wants to ensure that all aspects of their service — from the professionalism of their staff to the reliability of their repairs — meet or exceed customer expectations. The survey results are used to identify areas for improvement, recognize high-performing teams, and enhance the overall customer experience.
Whether your experience was excellent or had room for improvement, your opinion matters and will directly influence how Firestone delivers automotive care going forward.
FirestoneSurvey Reward Details
When you successfully complete the survey, you are eligible to enter Firestone’s monthly sweepstakes for a chance to win a $50 Firestone gift card.
Reward Summary:
- Monthly drawing for multiple winners of $50 gift cards.
- Entry only available to those who fully complete the survey.
- Winners are notified via the contact information submitted at the end of the survey.
The sweepstakes reward is not a guaranteed reward for completing the survey, but a chance to win via a monthly drawing.
Eligibility Criteria and Requirements
To participate in the Firestone survey and enter the sweepstakes, you must meet the following criteria:
Who Can Enter:
- Legal residents of the United States or District of Columbia.
- Must be 18 years or older at the time of entry.
- Must not be an employee or immediate family member of Firestone or Bridgestone affiliates.
What You Need:
- A recent purchase receipt from Firestone with a survey invitation.
- Access to a computer, tablet, or smartphone with a reliable internet connection.
- Ability to understand and respond in English or Spanish.
- A valid email address or phone number for sweepstakes entry.
Other Rules:
- Only one entry per person per month is allowed.
- No purchase is necessary to enter — alternate mail-in entries are permitted. See official rules on the website for details.
- Winners are responsible for any applicable taxes.
Quick Steps to Complete the Survey
Here’s a brief overview of the process:
- Tostart the survey you need to clicm on the above button.
- Choose your preferred language (English or Spanish).
- Enter the survey code from your Firestone receipt.
- Answer all the questions based on your recent visit.
- Submit your responses and provide your contact details to enter the sweepstakes.
- Wait to be notified if selected as a winner.
Step-by-Step Instructions to Enter the Firestone Sweepstakes
To make it easier, here is a detailed walkthrough of how to complete the Firestone survey.
Step 1: Keep Your Receipt
Make sure you have your latest Firestone receipt with a survey code. This will be your entry ticket.
Step 2: Visit the Survey Website
Go to the official survey portal by clicking the button above. You’ll be directed to the guest feedback page.
Step 3: Choose Your Language
Select either English or Spanish before proceeding.
Step 4: Enter Survey Details
You’ll be prompted to enter the survey code, date of visit, and possibly total amount spent — all found on your receipt.
Step 5: Answer the Questions
The survey includes multiple-choice and rating-scale questions about:
- Service quality
- Staff professionalism
- Repair or inspection accuracy
- Cleanliness and environment
- Wait time
- Overall satisfaction
Step 6: Enter the Sweepstakes
After completing all the questions, you’ll be asked to enter your name, phone number, and/or email address to finalize your sweepstakes entry.
Step 7: Confirmation
Once submitted, you’ll receive confirmation of your entry. If you win, Firestone will contact you through the information provided.
Helpful Tips for Participants
- Answer honestly. Both positive and negative feedback are valued and help Firestone improve.
- Check your receipt. Not all receipts may have a survey code. Only those with an invitation can be used to enter online.
- Submit on time. Survey codes typically expire within 7 days of the transaction date.
- One entry per household per month. Duplicate entries may be disqualified.
If the survey site doesn’t load, try clearing your browser cache or using a different browser.
About Firestone Complete Auto Care
Firestone Complete Auto Care is a well-known American tire and auto service provider operating under Bridgestone Retail Operations. With over 1,700 locations nationwide, Firestone offers services ranging from tire repair and replacement to oil changes, brakes, engine diagnostics, and more.
Founded in 1926, Firestone has built a reputation for reliable service and high standards in auto care. Their customer-first philosophy is central to how they manage their stores, train technicians, and serve communities.
Contact Information
For further assistance or questions about the survey, you can contact Firestone through the following:
Customer Support:
Phone: 1-800-LOCATE-US (1-800-562-2883)
Website: https://www.firestonecompleteautocare.com
Address:
Bridgestone Retail Operations, LLC
200 4th Avenue South, Nashville, TN 37201, USA
Final Words
The FirestoneSurvey at www.firestonesurvey.com is a quick and simple way to share your automotive service experience and earn a shot at winning a $50 gift card. It’s a win-win — your feedback helps improve service, and you might walk away with a reward.
So the next time you get your car serviced at Firestone, hold on to your receipt and take a few minutes to complete the survey. It could pay off on your next visit.
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